Questions & Answers

Events and Education (14)

How do I register for an event?

There are a few ways to register. You can register online through the Rocky Mountain website under the ‘Events” tab, or you can download an application form from the “Events” tab and email it to events@psia-rm.org.  We do not accept phone registrations as you need to sign the waiver for the event and cannot complete that over the phone.

Can I register for events over the phone?

No, we do not take event registrations over the phone due to the signing of the waiver that is required. Online registration or submit a PDF event application only.

If online registration is closed, can I still register for an event?

Yes, you can still register for an event after online registration is closed, please download a form fillable PDF Event application from the “Events” tab and email it to events@psia-rm.org.

What happens if I am placed on the waitlist?

During the online registration process you may receive notice that the event you want is full and waitlisting. If you would like to join the waitlist, you will need to have a saved payment method on your account in order to add yourself to the waitlist. If a spot becomes available, you will automatically be moved into the event and your payment method will be charged. If you place yourself on the waitlist and no longer wish to attend, please notify the office ASAP so we can remove you from the waitlist. Please make sure your payment method is up to date in your membership portal and set the proper default payment method, if you are pulled off the waitlist and your payment is declined, we cannot guarantee a spot will be held. You can view our waitlist policy at this link. 

What happens if I need to cancel an event registration?

If you decide not to attend your event, either online or in person, our standard cancellation policy applies:

 

Full Refund Period:

Up to two weeks prior to the start date and time of your event, you can transfer your event registration fee to another event or cancel your registration at no cost.

 

Partial Refund Period:

Between two weeks and one week prior to the start date and time of your event, you can cancel your event, or transfer your event registration fee to another event for an administrative fee equal to 50% of the cost of your event registration.

 

Non-Refundable Period:

Less than one week prior to the start date and time of your event, no event transfers are provided, and events are non-refundable.

 

Additional Details:

Extenuating circumstances (medical or bereavement, etc.) will always be considered for a full refund if the request is received no more than one week after the start of the event (must submit a medical note).

 

Note: Certain premier regional and national events follow a cancellation policy different from the standard cancellation policy outlined above. Please refer to those events directly for the applicable event cancellation policies.

 

If you wish to cancel an event, please reach out to us at events@psia-rm.org or 970-879-8335.

How do I apply a voucher payment?

To apply a voucher to an event registration fee, please email the voucher code to events@psia-rm.org and we will set up a gift card on your account that can be applied to an online event registration payment.

I have a Gift Card on my account, how do I apply it?

When you go to pay an invoice online, there will be a an option to “Use My PSIA-AASI Gift Card” during the payment process. You will need to select the Gift Card you would like to use from the drop down in order to apply it towards the invoice. Please note, some gift cards may only be used on membership dues or event registrations and some may not be transferrable across regions.

What are CEUs?

Continuing Education Units (CEUs) are required for certified members to maintain their certification. To maintain your educational requirements, members need to take 6 CEUs (continuing education units) every season. If you attain more than 6 CEUs during the season, you can transfer over up to 6 CEUs to the following season.

 

CEUs can be attained by attending on-snow or online events in any discipline or any region. If you are unable to meet your CEU requirement, you may be charged a $40 delinquent prepayment with your membership dues the following season and your status will move to Inactive until you catch up on the CEUs. If a member has remained Inactive for a period of four seasons, they will automatically be moved to Alumni status and their certification will expire at the end of the four seasons.

 

Members can check their CEU status by logging in at the Membership Portal. From your profile, it will tell you how many CEUs you are due for during the current season.

What if I’m a current college student and can’t meet the educational requirements?

Good news! We have a Student CEU Waiver available for current students in a full time capacity pursuing a degree or certification at institutions of higher education. You must submit the Student CEU Waiver Form with a copy of your current transcript to the PSIA-AASI RM office to receive a waiver for your CEU requirements. You can download the form at our homepage under the ‘Membership Tab’ and then under ‘Membership Forms’

How do I attend online E-Learning Courses and Webinars?

Members can attend online e-learning courses and webinars to earn CEUs. Prerecorded courses and webinars can be found at lms.thesnowpros.org under the “Courses” tab and the “Webinars” tab.  You can also search for live webinars from any region at www.thesnowpros.org under the Event Calendar.

When are confirmation emails sent with event information such as where we meet and when?

We send confirmation emails  two to three weeks before the start of the event with details on where to check-in, etc. If you register after the two or three week mark, the confirmation details will be included in your original event registration email.

Can I attend Outside Education clinics for credit?

Certain clinics and/or classes are eligible for Outside Education credit. A form to submit these credits is available from the website or the office and must be submitted with the appropriate payment as listed on the form. The form and a $95 administration fee must be submitted for review to determine if the credits will be accepted. If clinic credit is not granted, we will return your $95 fee.

How do I order educational materials and books?

You can order educational materials online at www.thesnowpros.org

I hear Educational Materials are available online. Where can I access them?

All educational materials can be found by clicking the “Education” tab from the homepage www.psia-rm.org and choosing the discipline you are looking for. There will be a link to Education Materials on the menu at the top.

Membership (14)

How can I access my Membership Card?

Members can download an electronic copy of their membership card at the Membership Portal. You can also request a physical copy of your membership card be sent to you at dues renewal time.

How do I reset my password to the Membership Portal?

If you are unable to login to the Membership Portal, please use the “Forgot Password” link underneath the sign in box to reset your password. If you do not receive an password reset email, please check your Junk folder in your email.

How do I know how many CEUs I am due for?

You can check your CEU status by logging in at members.thesnowpros.org. From your profile, it will tell you how many CEUs you are due for during the current season.

What if I’m injured, can I submit a Medical Waiver?

If you are injured or have a medical reason for not attending CEUs, please contact the office at info@psia-rm.org and submit a medical note so we can add a Medical Waiver to your account. Medical Waivers will cover any CEUs a member is due for, the member needs to continue paying membership dues each season.

What does Inactive Status mean?

Members who are behind on their continuing education units (CEUs) will move to Inactive status until they catch up on the CEUs that are due. Once members catch up on the CEUs due, they will move back to Active status.

What is the Alumni dues rate, and what are the requirements?

Alumni status is for an instructor who has retired from teaching or taking an extended break from teaching. To become Alumni status, you must have at least six years of membership with PSIA-AASI.  The Alumni dues rate is $76/year and there are no educational requirements for Alumni members. The member’s certification will expire when they move to Alumni status but will still print on their membership card with their historical certification. Members can request Alumni change mid season, but it will not go into effect until the following season.

What if I join half way through the season, how much are my dues?

There is no proration for membership dues if you join part way through the season. Our fiscal year starts on July 1 and ends on June 30th.

How do I transfer regions?

When you want to transfer from one region to another, please contact the region you are wanting to transfer to and they can help get your account updated. There may be a $25 transfer fee to transfer mid season.

What is the youngest age at which a person can become a member?

There is no minimum age to become a member. Anyone under the age of 18 must have a parent or guardian sign when registering for events online. Members must be at least 16 years of age to become certified.

How can I find out more about the Scholarship program?

Scholarship info can be found from the Membership Tab at www.psia-rm.org.

I am a certified ski or snowboard instructor from another country. How can I become certified with PSIA-AASI RM?

You need to join to become a Registered Member (no certification) and provide verification of any certifications that you might hold in another country. This will enable us to determine which certification level you would be eligible to attend. You remain a Registered Instructor (no certification) until you are successful at the level of certification attempted. Please call the office for more details.

I should be getting my 25, 35, 45, 55 or 65 year pin this year. How and when will that be shipped to me?

The National office recognizes 10, 20, 30, 40, 50 and 60 year members. The Rocky Mountain Region recognizes 25, 35, 45, 55 and 65 year members in the spring of each season. During our Spring Fling event in Vail, we hold a celebratory recognition ceremony for the 25, 35, 45, 55 and 65 year members.  Anniversary members will receive more information at the start of the season.

How do I access member pro deals?

Pro deals are a benefit through the National office. Please login at members.thesnowpros.org and you can access a link to the Pro Offers at the top of the page.

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