If you decide not to attend your event, either online or in person, our standard cancellation policy applies:
Full Refund Period:
Up to two weeks prior to the start date and time of your event, you can transfer your event registration fee to another event or cancel your registration at no cost.
Partial Refund Period:
Between two weeks and one week prior to the start date and time of your event, you can cancel your event, or transfer your event registration fee to another event for an administrative fee equal to 50% of the cost of your event registration.
Less than one week prior to the start date and time of your event, no event transfers are provided, and events are non-refundable.
Extenuating circumstances (medical or bereavement, etc.) will always be considered for a full refund if the request is received no more than one week after the start of the event.
Note: Certain premier regional and national events follow a cancellation policy different from the standard cancellation policy outlined above. Please refer to those events directly for the applicable event cancellation policies.