FAQs

Website (5)

Can I pay my dues online?

Yes, you can pay your dues online. You must logon to the PSIA/AASI Rocky Mountain Member Portal https://members.psia-rm.org, in order to access your online account. You can also call the office at 970-879-8335 and pay your dues over the phone. We accept Mastercard and Visa.

I can’t remember my username and password for the web site, what do I do?

When you set up your online account at the Rocky Mountain Member Portal, your email address is your username. When setting up your online account, we strongly recommend you write down your username and password. If you can’t remember your password, there is an online prompt to get your password emailed to you. If you can’t remember your username, you need to call the office and we can reset it for you.

Can I update my address online?

You can update your contact information by by logging onto your account online and updating your address, and other information as well. Or you can call the office at 970-879-8335 and we will update your information.

Can I see if my education credits are up to date online?

You can check your online account on our web site or call the office at 970-879-8335 and have one of us check your account. Log onto the Rocky Mountain Member Portal at  https://members.psia-rm.org/ and go to your Member Dashboard. Click the Education History tab and you can view the CEU credits you have received.

Can I find confirmation information and lodging discount information online?

Yes! Confirmations are posted on the Rocky Mountain web site under the event you are registered for. We will also email out the confirmation details after the registration cut off date.

Events and Registration (10)

How do I register for an event?

There are a few ways to register. You can register online through the Rocky Mountain website under the ‘Events” tab, you can download an application form from this site and mail it to us at P.O. Box 775143, Steamboat Springs, CO 80477 or fax it to us at 970-879-6760. You can also email us at info@psia-rm.org and request an event application be emailed or mailed to you.

How do I know if my event application was received and I am enrolled?

If you register online a confirmation receipt email is sent. After the registration cut off date for an event has passed you will also receive an email and/or a letter confirmation which includes a receipt and all the meeting information including time, meeting place and discounted lodging information for the event.

When are confirmation emails sent with event information such as where we meet and when?

We send confirmation emails and/or letters two to three days after the registration cut off date. If you register for an event after the registration cut off date a confirmation email will be sent to you within the next few days. We also send out a three-day reminder. You can also view this information on the event page for the event you registered for.

What’s the purpose of the registration deadline?

On the registration deadline, we look at the number of people signed up for an event and determine if there are enough people to move forward with this event or if we have to cancel the event due to lack of registrants. We need at least 8 people registered up for any one clinic for it to ‘go.’

Can I register over the phone?

No, we do not take event registrations over the phone. Online registration or by fax only.

What happens if I am placed on the wait list?

During the online registration process you may receive notice that the event you want is wait-listed. If you accept and proceed, you will be placed on the wait list. As space becomes available you will be contacted, in the order you were placed on the wait list, to see if you are still interested in attending the event. If you are still interested, you will need to provide payment to reserve your spot.

What happens if I need to cancel an event registration?

If you cancel or switch your registration BEFORE the published registration deadline, there is no switch or cancel fee. If you cancel or switch your registration AFTER the registration cut off date and 24 hours before the start of the clinic/exam, you will be assessed a 50% fee. The 50% fee will be waived if you provide a person at least one week before the event, as your replacement for a cancellation or switch. If you are a ‘no show’ on the date of the event there is a 100% cancelation fee.

What if I’ve been injured or sick and can’t attend a clinic that I’m registered for?

Medically verified cancellations will receive a 100% refund IF written medical verification and a request for refund is received in the Rocky Mountain office within two weeks of the event. Please fax your medical verification to the office at 970-879-6760. If you weren’t sick enough to go to the doctor, a 100% cancellation fee is assessed if the registrant cancels or is a ‘no show’ on the day of the event.

What happens if I don’t show up at a clinic that I registered for?

There is no refund of your registration fee if you are a no show. There is a 100% cancellation fee if the registrant cancels or is a ‘no show’ on the day of the event.

What happens if the Rocky Mountain office cancels an event?

The office reserves the right to cancel an event if we don’t have a minimum number of registrants. The office can cancel an event at any time but we try to do it within a week of the registration deadline. If an event is canceled, someone from the Rocky Mountain office will contact you to let you know of the cancellation and give you your options. If the office cancels an event, we offer a full refund or will switch you into another clinic with no switch fee.

Membership (25)

What if I’m a current college student and can’t meet the educational requirements?

Good news! We have a Student CEU Waiver available for current students in a full time capacity pursuing a degree or certification at institutions of higher education. You must submit the Student CEU Waiver Form with a copy of your current transcript to the PSIA-RM-AASI office to receive a waiver for your CEU requirements. You can download the form at our homepage under the ‘Membership Tab’ and then under ‘Membership Forms’

How do I update my contact information – address, phone and e-mail?

You can update your contact information by logging onto your account online at the PSIA/AASI member portal https://members.psia-rm.org and updating your address by clicking the “My Account” tab at the right, or by calling the office at 970-879-8335.

Can you tell me if my education credit is up to date?

You can check your online account on our web site or call the office at 970-879-8335 and have one of us check your account. Log onto the Rocky Mountain member portal and click the “Member Dashboard” on the left.  The events you have attended should be listed under the “Your Events” section with a status of Verified, Attended, Passed or No-Show. As a certified member you must have 12 hours (formerly two days) of update credits every two years. So if you last took a clinic in the spring of 2012, you’re due to take a clinic in the spring of 2014.

What is the youngest age at which a person can become a member?

There is no minimum age to become a member. Anyone under the age of 18 must have a paper application submitted with signature of parent or guardian. Members must be at least 16 years of age to become certified.

How much are dues for the season?

Dues for an active, inactive or registered instructor are $121 annually. $52.00 of dues stays with the Rocky Mountain Division and $69.00 is the National portion.

Can I pay my dues online?

Yes, you can pay your dues online. You must logon to the PSIA/AASI Rocky Mountain Member Portal at  https://members.psia-rm.org to pay your dues. You can also call the office at 970-879-8335 and pay your dues over the phone. We accept Mastercard and Visa.

When do we get billed for dues?

We mail out our annual dues bill in early May. Dues are due on June 30th every year. After the due date, a late fee will be assessed. This year only the $20 national late fee will be assessed beginning July 1 and the $15 for Rocky Mountain will be assessed beginning July 1.

What’s up with the late fee?

We give all of our members almost two months to pay their annual dues. After the due date the late fees are assessed. The late fee remains the same whether you’re 2 days late or two months late paying dues.

What if I join half way through the season, how much are my dues?

The annual fee for a registered instructor is $121 per year and there is no proration. Our fiscal year starts on July 1 and ends on June 30th.

What are the inactive dues and requirements?

Inactive status is for an instructor that is not teaching at all for an entire season or more. You must submit a written request for status change and your educational clinics must be up to date at the time of your request. Once you’re an inactive member, your educational clinics are required every four years instead of every two years. Annual dues for inactive status are $121/year.

What is the Alumni dues rate, and what are the requirements?

Alumni status is for an instructor who is not teaching and not planning to return to teaching. You must submit a written request for status change and your educational clinics must be up to date at the time of your request. To become Alumni status, you must have at least ten years of membership with PSIA-RM and must be at least 40 years of age. Membership dues are required. The Alumni dues rate is $52/year.

What is a member required to do to maintain certification?

To maintain your certification you must keep your Rocky Mountain dues current and you need to take 12 hours (formerly two days) of update education clinics every two years. Each clinic day counts as 6 hours. Most clinics are offered as two days to meet this requirement. New in the 15-16 season, Alpine and Snowboard Level 2 and higher certified members must attend the Certification Update Clinic once every 4 seasons, unless the member is going for a certification in any discipline (this includes prerequisites).

Will any event fulfill the educational credit requirements? Even in another discipline?

Yes, any clinic in our curriculum guide counts as your educational credit requirements. You don’t have to take a clinic in the discipline in which you are certified. You can take a crossover clinic, a ‘learn to’ clinic or start a certification in another discipline. We just want to make sure you’re still learning!

What if my schedule did not permit, and I was unable to participate in an event in the season I was “due?”

If you get behind on your clinic credits, in the next dues billing statement you will be assessed a prepay fee. This is a ‘pre-payment’ on a future clinic that you need to attend during the upcoming season in order to meet the clinic credit requirement. When you register for a clinic in that season, the  prepayment will be applied to your clinic fee when you use a paper application for registration. If you don’t take a clinic during that season, the prepayment is forfeited. Prepayments are $37 for 1st year delinquent, $42 for 2nd year delinquent, and $47 for 3rd year delinquent.

What if I had a medical reason as to why I was unable to participate in an event in the season I was “due?”

If you’ve been injured and can not take clinics during a season that you are due clinic credits, please provide the office with medical verification. Once we have medical verification stating your injury, we can put this as a place holder in your file. You will receive one credit as a medical waiver.

What is the Reinstatement Process?

A former member, from one to five years in arrears, may pay back dues to become active and retain certification. The clinic credit requirement would also need to be met – 12 hours (formerly two days) of clinic credits every other year. If membership expired over five years, please contact the office for more information.

How do I transfer from another division to the Rocky Mountain Division?

When you want to transfer from one division to another, you need to start the process with the division in which you are currently a member. They will send the paperwork to the Rocky Mountain division to start the transfer process.

I am a certified ski or snowboard instructor from another country. How can I become certified with PSIA-RM/AASI?

You need to become a Registered Instructor and provide verification of any certifications that you might hold in another country. This will enable us to determine which certification level you would be eligible to attend. You remain a Registered Instructor (no certification) until you are successful at the level of certification attempted. Please call the office for more details.

I should be getting my 25, 35 or 45 year pin this year. How and when will that be shipped to me?

The National office recognizes 20, 30 and 40 year members. The Rocky Mountain Division recognizes 25, 35, 45 and 50 year members in the spring of each season. During our Spring Fling event in Vail, we offer a free clinic for our 25, 35, 45 and 50 members and a recognition ceremony for all Spring Fling attendees. During the Spring Fling ceremony, we distribute recognition certificates and pins. After the event, we mail out all the remaining pins and certificates to members who were unable to attend Spring Fling.

How often and approximately when should I receive 32 Degrees: The Journal of Professional Snowsports Instruction publication?

The 32 Degrees magazine is published and mailed in the Fall (late September or early October), December and February.

When does the new Accessories Catalog ship?

The National office sends out the Accessories Catalog with complete listings of all the education materials and PSIA and AASI logo-ed items the first couple weeks of October.

How often and approximately when should I receive the RM division newsletter?

Rocky Mountain Division no longer sends out paper copies of Instructor to Instructor. Instead, a monthly Instructor to Instructor e-newsletter will be email out. You can view past Instructor to Instructor issues on the RM website here: http://www.psia-rm.org/membership/member-benefits/newsletter

How do I order educational materials and books?

Click the “Shop” tab from the homepage www.psia-rm.org, or if you would like a digital copy with your purchase you can order through PSIA/AASI National at their website: http://www.thesnowpros.org.

How do I order pro deals?

Pro deals are a benefit through the National office. Please call the National office at 303-987-9390 or go to their web site at www.thesnowpros.org, login and then go to the promotions link. There are also Rocky Mountain Division pro deal offers, that you can view and access through our web site under Membership > Member Only Pro Offers.

Education (15)

What if I’m a current college student and can’t meet the educational requirements?

Good news! We have a Student CEU Waiver available for current students in a full time capacity pursuing a degree or certification at institutions of higher education. You must submit the Student CEU Waiver Form with a copy of your current transcript to the PSIA-RM-AASI office to receive a waiver for your CEU requirements. You can download the form at our homepage under the ‘Membership Tab’ and then under ‘Membership Forms’

What is a member required to do to maintain certification?

To maintain your certification you must keep your Rocky Mountain dues current and you need to take 12 hours (formerly two days) of update education clinics every two years. Each clinic day counts as 6 hours. Most clinics are offered as two days to meet this requirement. New in the 15-16 season, Alpine and Snowboard Level 2 and higher certified members must attend the Certification Update Clinic once every 4 seasons, unless the member is going for a certification in any discipline (this includes prerequisites).

Will any event fulfill the educational credit requirements? Even in another discipline?

Yes, any clinic in our curriculum guide counts as your educational credit requirements. You don’t have to take a clinic in the discipline in which you are certified. You can take a crossover clinic, a ‘learn to’ clinic or start a certification in another discipline. Check prerequisite information on all clinics to make sure you qualify. Some clinics have a minimum certification level listed, while others are open to all levels. We just want to make sure you’re still learning!

What if my schedule did not permit, and I was unable to participate in an event in the season I was “due?”

If you get behind on your clinic credits, in the next dues billing statement you will be assessed a prepay fee. This is a ‘pre-payment’ on a future clinic that you need to attend during the upcoming season in order to meet the clinic credit requirement. When you register for a clinic in that season, the  prepayment will be applied to your clinic fee when you use a paper application for registration. If you don’t take a clinic during that season, the prepayment is forfeited. Prepayments are $37 for 1st year delinquent, $42 for 2nd year delinquent, and $47 for 3rd year delinquent.

What if I had a medical reason as to why I was unable to participate in an event in the season I was “due?”

If you’ve been injured and can not take clinics during a season that you are due clinic credits, please provide the office with medical verification. Once we have medical verification stating your injury, we can put this as a place holder in your file. You will receive one credit as a medical waiver.

Can I attend clinics and exams in another PSIA/AASI division? And, will they count toward my educational credit requirements?

Yes, you can take clinics in other PSIA/AASI divisions. Clinics credits do transfer from division to division. It is the responsibility of the division where the clinic is offered to notify your member division that you’ve taken a clinic in another division. If you want to take a certification exam in another division, you need to have a permission letter sent to that division from your home division. Partial passes from other divisions do not transfer into Rocky Mountain.

Can I attend non-PSIA/AASI clinics for credit?

Certain clinics and/or classes are eligible for non-PSIA/AASI credit. A form to submit these credits is available from the website or the office and must be submitted with the appropriate payment as listed on the form. The form and a $70 administration fee must be submitted for review to determine if the credits will be accepted. If clinic credit is not granted, we will return your $70 fee. Members with 25-34 years of RM membership must meet the educational requirement and may not submit Non-PSIA credits.

How do I order educational materials and books?

Click the “Shop” tab from the homepage www.psia-rm.org, or if you would like a digital copy with your purchase you can order through PSIA/AASI National at their website: http://www.thesnowpros.org.

I hear the Study Guides are available online. Where can I access them?

Study guides and other reference materials can be found here: http://www.psia-rm.org/education/all-reference-materials-list or in the “Reference Materials” links by Discipline in their respective menus.

How long must I be a PSIA-RM/AASI Level I member before attempting my Level II?

There is no time requirement between attempting one level of certification and the next. However, you must complete the level which you are attempting before you may register for any prerequisites of the next level.

How long is a prerequisite valid?

Please see information page for each discipline for more details.

In the case of Alpine Level II and Level III, which have three parts, how long do I have to pass each part?

The separate days (parts) of the exam do not expire, once passed. Partial passes for Alpine level 3 ski day have changed. Please refer to the article in the spring 2012 issue of the Rocky Mountain newsletter, From Instructor to Instructor for details.

I want to take an exam in another discipline. What is the PSIA-RM/AASI cross-over policy between disciplines?

  • Alpine: a level 1 or 2 in any other discipline may participate in the Alpine level 2 process. A level 3 in any other discipline must start with the Alpine Level 2 process.
  • Telemark & Cross Country: a member in good standing may attend the Telemark or Cross Country level 1 clinics/exam. A member with level 2 or 3 certification may go through the level 2/3 Telemark or Cross Country process.
  • Snowboard: a member with level 2 or 3 certification in any other discipline may go through the level 2 process as long as they are a solid level 7 rider. A level 3 in any other discipline must start with the Snowboard Level 2 process.
  • Adaptive: a member with level 2 in any other discipline may bypass the Functional Skiing clinic and exam and go directly to the specialty-specific exam of their choice.

If I am certified in more then one discipline (i.e. Alpine & Cross Country), what are my educational credit requirements?

Educational credit requirements are the same for all certified members – 12 hours (formerly two days) every other year. The number of certifications a member holds does not change the requirement.

Can I get a copy of my written exam?

No, copies of the written tests are not available to members outside of the exam situation. You are able to review the test after it has been corrected.

National Website

To access the PSIA-AASI National website visit www.thesnowpros.org

THESNOWPROS.ORG

Member Portal

Go to the PSIA-RM Member Portal to signup for events and more.

RM MEMBER PORTAL

RM Member Services

PSIA-RM
PO Box 775143
Steamboat Springs, CO 80477
Phone: (970) 879-8335
Fax: (970) 879-6760
Email PSIA-RM
Office Hours: Monday-Friday 8-5 pm